Guest services

• Accepted credit cards: Visa, Master Card, Maestro and American Express
• Free Wi-Fi throughout the hotel
• Wake-up call
• Massages on request – 1500 CZK (approx. 60€) / 1 hour.
• Secretarial services - telephone, fax, copier
• Laundry and ironing by the next day
• Free luggage storage
• Pets (only up to 5 kg) – for a fee of 450 CZK (approx. 18€) per night
• Departure flight booking confirmation
• Providing information on cultural and historical monuments, current cultural events in Prague

Available to borrow for FREE

• Cot
• Kid’s chair
• Bath towel
• Iron and ironing board
• Umbrella
• Bathrobe
• AC adapter

Breakfast

• Breakfast can be purchased for an additional fee of 15€ per person / day
• Breakfast is served: Monday to Friday from 7.00 to 10.00, Saturday to Sunday from 7.00 to 11.00
• Buffet breakfast
• Breakfast packages on request in advance
• We offer a wide range of smoked meats, cheese, salty and sweet pastries and bread products, egg dishes, fruits, vegetables, cereals, dairy products, juices and hot drinks
• Prosecco on the breakfast menu

Transfer and parking

• Parking in EA Hotel Crystal Palace garages 400 m away for a fee 600 CZK / 24€ / night
• It is possible to use the electric car charging station in the EA Hotel Crystal Palace garage (for clients who booked hotel accommodation on the hotel website, this service is FREE, for others for a fee
• Hotel minibus for up to 8 people
• Hotel taxi service
• Mediation of car rental by SIXT

We offer our own taxi service for transportation to Václav Havel Airport, Czech Railways Main Station, Czech Railways Holešovice Station, and other locations exclusively through vehicles Peugeot 607 labelled EA Hotels - EuroAgentur Hotels & Travel.

• Price of transfer by hotel taxi service from the hotel to the airport 750 CZK (approx. 30€) 
• Price of transfer by hotel taxi from the airport to the hotel 765 CZK (approx. 31€)