Guest services

• Accepted credit cards: Visa, Master Card, Maestro and American Express
• Free Wi-Fi throughout the hotel
• Wake-up call
• Massages on request – 900 CZK (approx. 36€) / 1 hour.
• Secretarial services - telephone, fax, copier
• Free luggage storage
• Pets (only up to 5 kg) – for a fee of 450 CZK (approx. 18€) per night
• Departure flight booking confirmation
• Providing information on cultural and historical monuments, current cultural events in Prague
• Access to the shared rooftop viewing terrace of the neighbouring EA Hotel Moment Self Check-In. Admission: 10€ per person. Distance from the hotel: 120 meters. Information and payment at the reception of EA Hotel New Town

Available to borrow for FREE

• Cot
• Kid’s chair
• Bath towel
• Iron and ironing board
• Umbrella
• AC adapter

Breakfast

• Breakfast can be purchased for an additional fee of 16€ per person / day
• Breakfast is served: Monday to Friday from 7.00 to 10.00, Saturday to Sunday from 7.00 to 10.30
• Buffet breakfast
• Breakfast packages on request in advance
• We offer a wide range of smoked meats, cheese, salty and sweet pastries and bread products, egg dishes, fruits, vegetables, cereals, dairy products, juices and hot drinks
• Prosecco on the breakfast menu

Transfer and parking

• Parking in EA Hotel Crystal Palace garages 400 m away for a fee 35€ / night
• It is possible to use the electric car charging station in the EA Hotel Crystal Palace garage (price is 20€ for a single charging session, reservation required)
• Hotel minibus for up to 8 people
• Hotel taxi service
• Price of transfer by hotel taxi service from the hotel to the airport 890 CZK (approx. 35€) 
• Price of transfer by hotel taxi from the airport to the hotel 890 CZK (approx. 35€)